Rafi Loiederman
Portfolio—Content & Brand-Voice Leader

Giving a legacy brand new life

For 16 years at Dr. Bronner’s, I’ve stewarded one of the most distinctive voices in consumer goods—helping transform the founder’s dense philosophy into copy that lives comfortably across product pages, advertisements, TikTok, and the retail shelf. I came to this work as both a linguist and a writer, combining analytical rigor with a love of the craft—and I’m passionate about leading and mentoring the people who bring this work to life.

01—Campaign & Brand Voice

A Pride label that echoed out!

Creators quoted our copy and amplified our message.

The challengeEvery June, brands pile into Pride, and these efforts often land as insincere or shallow. The task was to activate Pride in a way that was unmistakably Dr. Bronner’s—rooted in the “All-One” mission and supported by the community—across a special-edition label, organic social, and a creator program.

My roleI wrote the copy for the special-edition Pride label, built a content strategy focused on working with creators and activists to amplify our message, and developed the creative brief that guided our creator partners—tying every activation back to the “All-One” philosophy.

What it showsThe leadership to turn a piece of label copy into a framework that dozens of creators wanted to build on. The vision to understand that a successful Pride campaign needed to be rooted in community.

The label—Special Edition Pride Soap
Dr. Bronner's Pride edition Magic Soap, Cherry Blossom, with rainbow label
All-One means all of us, every being, feels valued and free! Lesbian-gay-bisexual-transgender-and queer people are worthy of safety, dignity, and joy. Exceptions? None! Protect the rights and freedom of expression of all! Organize & donate—embrace your fellow humans! Teach kindness and respect! Celebrate LGBTQ+ community brilliance & resilience. When rights and freedom are denied, all are diminished. When each one belongs—all of us can rise and flourish. Teach All-One today! Speak truth, act now!
“When each one belongs—all of us can rise and flourish.”
The line creators quoted most—quotable by design.
The creator brief—strategic framing

The prompt: Unexpected Solidarity.

Tell a story about an unexpected moment of solidarity or connection—funny, moving, absurd, or all three. A neighbor, a coworker, a classmate, a stranger. Even a historical or cultural event works, as long as you tie it back to yourself: how did it shape the way you think about community, solidarity, and showing up for others?

Dr. Bronner’s All-One philosophy reminds us that when we show up for one another, our collective power is stronger than we often realize. Share the real, human moments that prove it—especially this Pride, when attacks on the LGBTQ+ community are having real impacts, and it’s more important than ever to remember we’re all part of the same community.

Creators answered—in their own words
Creator reel featuring Dr. Bronner's Pride Magic Soap
Creator reel: 'I'm grateful to have a real life community'
Creator reel featuring Dr. Bronner's Pride Magic Soap
Creator reel featuring Dr. Bronner's Pride Magic Soap

A sampling of the 30+ organic creator posts the brief sparked.

30+
pieces of creator content
4.5M+
organic reach
350K
engagements
7%
engagement rate—well above the social benchmark

Campaign ongoing. Creators picked up the label’s copy unprompted—the clearest signal a message has landed: people choosing to say it for you, in their words, to their audiences.

02—Product Relaunch & Brand Voice

One voice, every surface

Translating a research-built positioning into a voice that stays itself—from the shelf to the product page.

The challengeFor the Magic Soap relaunch, the brand team ran deep consumer research to define the target shopper and the benefits that would win them, then worked with me to distill it into a positioning statement—precise, but written in the dense language of strategy. My challenge: carry it across surfaces—each with its own length, register, and rules—without losing the substance underneath.

My roleI crafted the copy that brought the positioning to life across surfaces—leading with the physical benefits shoppers are most keen to know about, while adjusting length and register to fit each context.

The source—brand positioning

Dr. Bronner’s Magic Soap revitalizes body & soul with a full sensory experience delivering superb skin feel, aromatherapeutic scents, and concentrated, simple, highest quality ingredients for health-focused people who seek natural, safe, ethical & effective products.

brought to life as
At the shelf—compressed

Rich Lather, Clean Feel

Real soap with genuine scents and a nourishing blend of Regenerative Organic Certified oils

The “full sensory experience” becomes “Rich Lather, Clean Feel,” highlighting the features customers most care about with punch and clarity; “Real soap” turns “highest quality ingredients” into plain, trust-building language; “genuine scents” communicates in a subtle way that the soap’s fragrances are not artificial or blended.

Dr. Bronner's Magic Soap retail creative reading Rich Lather, Clean Feel, with a smiling person in the shower holding two bottles of Magic Soap
At the shelf—retail activation, Magic Soap relaunch.
On the product page—the same voice, expanded

Dr. Bronner’s Peppermint Magic Soap is scented with organic peppermint essential oil for a refreshing, clean feel that leaves skin feeling cool and awakens the senses. Made with a nourishing blend of Regenerative Organic Certified® oils, this true soap creates a rich, smooth lather that rinses clean—leaving skin feeling fresh and renewed. Great for everyday use, it’s crafted with ethically sourced, organic ingredients and contains no detergents, dyes, or added foaming agents. Vegan, made with organic oils, fair trade, and EWG Verified® for peace of mind—because caring for your body should also care for the planet!

Same DNA, but with room to breathe: “rich, smooth lather” and “clean feel” return from the shelf line; “Real soap” unfolds in full with the features that build consumer trust; closes on the All-One mission—benefit → proof → purpose.

What it shows

A message and voice that hold their shape while adjusting to fit each surface—compressed to a few tactile words for a second of shelf attention, expanded into full benefit, proof, and mission on the page. Holding one voice steady across contexts, without losing the substance, is the core of the job.

03—Voice System & Governance

The system behind the voice

The real work of a senior copy leader isn’t writing every line—it’s building the system that lets a voice scale beyond you.

ContextDr. Bronner’s has one of the most distinctive voices in consumer goods—but one that can tip into caricature if not handled deftly. As the team, the channels, and the roster of people writing for the brand all grew, that voice needed to be teachable: a system anyone could pick up and use to sound unmistakably Dr. Bronner’s, without me editing every line.

My roleI designed and wrote the verbal identity guide end to end—voice foundations, core writing principles, a tone system, channel-by-channel guidance, signature-phrase rules, punctuation and style mechanics, and a house word list.

Internal guide—the framework is described and one principle shown; the full document isn’t reproduced.

1
Voice Foundations
Four pillars, each framed as “X, not Y”—warm, not corporate; bold, not preachy; earnest, not ironic; grounded, not grandiose—plus the fine line between playful and flippant.
2
Core Writing Principles
Plain language, concrete specificity, and a crucial guardrail: don’t overdo it. The distinctive style serves the message; it never upstages it.
3
The Tone Dial
One recognizable voice, five registers—warm/conversational, informative/expert, celebratory/proud, activist/advocacy, urgent/crisis—with guidance on when to dial up and when to pull back.
4
Voice by Channel
How the voice flexes across labels, advertising, social, email, and web.
5
Signature Phrases
When—and when not—to reach for the brand’s iconic lines.
6
Mechanics & Style
The punctuation and formatting rules that make the label voice instantly recognizable.
7
House Word List
The final layer of consistency.
Sanitized excerpts—teaching by contrast

Warm, not corporate

Write like people, not institutions.

“Our products are formulated with sustainably sourced ingredients.”
“We make our soaps with organic, fair trade ingredients—no synthetic detergents, no weird scents.”

Bold, not preachy

Take a clear position; don’t lecture.

“You should really consider the impact of your choices on the planet.”
“Regenerative organic farming can mitigate climate change. Here’s how.”

Every principle in the guide is paired with a before/after like this—so writers can pattern-match instead of guessing.

What it shows

Governance—the discipline of defining a voice and teaching others to carry it. Leadership expressed as a document: the thing that lets a brand’s voice outlast, and scale beyond, any single writer.

About

I’m a content and brand-voice leader in San Francisco with sixteen years at Dr. Bronner’s, where I worked up from writing social posts to directing the content department.

I started out as a linguist—including early work building language-training software alongside NLP scientists—and I’ve been forever fascinated by how words can move people. I write, I edit, and I build the systems and teams that keep a voice coherent as it scales.